• Any undergraduate student with a meal plan can make a donation with a few exceptions:
  • The following DukeCard stored value accounts (SVAs) are not eligible for FED donations: RA Food, GR Food, RC Food, FIR Food, Food Conference and Food Conference Enhanced - these are not funded by the student therefore points are not eligible for donation.
  • Duke staff with meal plans that are provided as part of their employment cannot donate to FED.
• Before making any single donation, each student must acknowledge they have read and accept FED policies. The policies are linked on the donation page and each donation requires a donor to accept these terms.

• If a student’s balance is less than $100, they are not allowed to make a donation.
• Each student can make no more than 4 donations per semester.
• A single donation cannot exceed 100 Food Points.
• A student’s total donations cannot exceed 100 Food Points per semester.

All donated Food Points are deposited into one account that is managed by DukeReach of Duke Student Affairs.

• A transaction error usually occurs due to either insufficient funds or attempts to exceed the allowed donation limit.
• If your donation transaction results in an error but you know you have sufficient funds and haven’t reached the allowed donation limit, please fill out the form on the ‘Help’ page.

Donations are non-refundable as Food Points will be distributed to students in need on a case by case, first come first serve basis. Please be sure you are able to donate a certain number of Food Points before you do so. There is no way to cancel your donation after it has been submitted.

• FED Food Points are intended for food insecure students only. Food insecurity is not having the ability to access sufficient, safe, and nutritious food that meets their food preferences and dietary needs for an active and healthy life.
• Duke undergraduate, graduate and professional students can submit requests for donated food points.
• Requests are individually reviewed by DukeReach administrators and the student will be contacted with the status of their application as soon as possible.
• Students who have made recent donations are allowed to submit requests if they later experience food insecurity.

• A single request cannot exceed 100 Food Points; this is automatically enforced by the FED application.
• A Duke student may make any number of requests per semester. DukeReach individually evaluates each request to determine Food Point allocation based on the individual’s current circumstance and will also help students access additional resources that may assist in the student’s situation if the issue is ongoing in nature

• Food Point requests are intended for food insecure students only.
• Request applications are available in the app and should be submitted via the app.
• All Food Point requests will be reviewed by DukeReach administrators. Upon approval, Food Points from the donation pool account will be instantly distributed to the requesting student. Donated points are automatically available on the requesting student’s DukeCard. More details are provided in the policies PDF.

• Food Points distributed to a student are sent to a ‘FoodDonation’ account; these points behave the exact same as meal plan points and can be used at any Duke dining vendor that accepts regular meal plan points (comprehensive list here).
  • Please note that there are several dining locations on Duke University’s Campus that do not accept Food Points, and therefore FED Points cannot be used. Consult the link above for a list of locations that accept food points.
  • Food Points are not accepted at food vendors operating in Duke Health facilities
• All Food Point Donation Recipients are notified via email about their receipt of food points. The email identifies the number of points the student received as well as a list of dining halls that can accept these points.